Privacy Policy
1. Who we are
CommunityBridge (“CommunityBridge”, “we”, “us”) provides a mobile application and website that help families, caregivers, and providers coordinate posts, messages, and schedules.
Contact: CommunityBridge, Indianapolis, IN 46219. Email: info@communitybridge.app
2. Information we collect
- Account information (such as email address, name, and authentication identifiers).
- Content you provide (such as posts, messages, urgent memos, comments, and schedule/time-change requests).
- Potentially sensitive information (depending on what you choose to share in posts/messages, this may include information about minors, therapy schedules, or other sensitive personal details).
- Device and usage data (such as IP address, approximate location from IP, device identifiers, and app interactions).
- Notifications data (such as push notification tokens used to deliver alerts to your device).
- Support communications (information you include when contacting us for help).
3. How we use information
- Provide, operate, and maintain CommunityBridge.
- Authenticate users and keep accounts secure.
- Deliver notifications and service messages.
- Monitor, debug, and improve performance and reliability.
- Comply with legal obligations and enforce our Terms.
4. How we share information
We may share information with:
- Service providers that help us run CommunityBridge (for example, cloud hosting, authentication, databases, file storage, and error monitoring).
- Other users in your organization as part of normal app functionality (for example, admins may be able to view certain content).
- Legal and safety when required by law or to protect rights, safety, and security.
5. Third-party services
CommunityBridge may use third-party services to operate the product. For example, we may use Google Firebase (Authentication, Firestore, Storage, and Hosting) and error monitoring services.
6. Data retention
We retain information for as long as needed to provide the service and for legitimate business purposes, including security and compliance. You can request deletion of your account, subject to any legal requirements.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
8. Children’s privacy
CommunityBridge is not intended for children to use directly. Adult caregivers and authorized staff may use the app and may include information about minors as part of coordination. Use CommunityBridge only where you have the appropriate rights and permissions.
9. Your choices and rights
- Access, correct, or delete certain information by contacting us.
- Opt out of some notifications in device settings (note: some service notices may still be necessary).
- Depending on your location, you may have additional rights under applicable privacy laws.
10. Changes to this policy
We may update this policy from time to time. We will update the “Last updated” date and, if changes are material, provide additional notice where required.